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Total 15
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Q
How to use humidification-pad?
A
For pavilion and rcom20's old version, please put the humidification-pad into sponge-inset area. In case of King Suro, split the humidification-pad into longwise two parts and applied to the machine using V-Deferment unit
Q
What specific or particular functional operation do we need at the period of end of hatch?
A
First thing, turn off turning function and raise set-up humidity. However, you need to do nothing since automatically functioned for advanced model.
Q
Can we turn off the melody sound when in turning?
A
Please follow the procedure of setup-sound-sound off for advanced type of all kinds of models except rcom-mini.
Q
How frequent do we have to fill up water?
A
Please make sure one time per 4-5 days in summer, whereas one time per 2-3 days in winter season.
Q
How much successful in hatching rate?
A
Our rcom incubator proves its high hatching rate of 80% only for fertilized eggs.
Q
How to use rcom machines at the most optimal condition?
A
We ask you to follow our instructions at the most optimal condition of temperature and humidity. Please be sure to refer to our usage-guide.
Q
Is there any difference between current products and old products?
A
Certainly, our products can be improved or changed in terms of function and design without prior notice to our customers.
Q
When not in use, your suggestion for reservation?
A
The first thing you do is get rid of all water inside machine, plus dry out remaining water through 2-3 hours' operation of machine.
Q
We want to purchase the other accessories,if any, besides those on website?
A
All you are easy to do is to contact our company directly or our sole distributor in your country.
Q
The transparent windows are detached into two parts!
A
Originally rcom 20/50 are made with double trasparent windows and sometimes get separated into two parts while in use.
Q
How about it with much dirt inside machine? Is it OK?
A
Furs and feathers of bird are not much relevant to operating trouble. However, periodical cleaning could be of much big help to machine condition. It could create or cause a serious machine trouble with bad smell.
Q
What if small waterdrops inside machine from time to time?
A
In short, you don't need to worry about that. The moistured warm air are cooling down along with outer temperature,
Q
We see no hatching after due date. What can we do?
A
Generally one or two day(s) earlier or later due date. Please be patient a little more with keeping turning on electric power.
Q
The most preferrable turninginterval?
A
In brief, it depends on hatching birds. Please note that our machines are designed and made to turn itself for one hour interval for all kinds of birds.
Q
How can we check and see if machine is all right and goes into normal condition.
A
At advanced model, once hatching starts, the bird on screen window is no longer on-off blinking. On the other hand, in acase of standard model,