| Q |
How to use humidification-pad? |
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A
For pavilion and rcom20's old version, please put the humidification-pad into sponge-inset area. In case of King Suro, split the humidification-pad into longwise two parts and applied to the machine using V-Deferment unit
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| Q |
What specific or particular functional operation do we need at the period of end of hatch? |
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A
First thing, turn off turning function and raise set-up humidity. However, you need to do nothing since automatically functioned for advanced model.
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| Q |
Can we turn off the melody sound when in turning? |
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A
Please follow the procedure of setup-sound-sound off for advanced type of all kinds of models except rcom-mini.
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| Q |
How frequent do we have to fill up water? |
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A
Please make sure one time per 4-5 days in summer, whereas one time per 2-3 days in winter season.
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| Q |
How much successful in hatching rate? |
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A
Our rcom incubator proves its high hatching rate of 80% only for fertilized eggs.
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| Q |
How to use rcom machines at the most optimal condition? |
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A
We ask you to follow our instructions at the most optimal condition of temperature and humidity. Please be sure to refer to our usage-guide.
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| Q |
Is there any difference between current products and old products? |
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A
Certainly, our products can be improved or changed in terms of function and design without prior notice to our customers.
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| Q |
When not in use, your suggestion for reservation? |
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A
The first thing you do is get rid of all water inside machine, plus dry out remaining water through 2-3 hours' operation of machine.
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| Q |
We want to purchase the other accessories,if any, besides those on website? |
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A
All you are easy to do is to contact our company directly or our sole distributor in your country.
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| Q |
The transparent windows are detached into two parts! |
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A
Originally rcom 20/50 are made with double trasparent windows and sometimes get separated into two parts while in use.
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| Q |
How about it with much dirt inside machine? Is it OK? |
|
A
Furs and feathers of bird are not much relevant to operating trouble. However, periodical cleaning could be of much big help to machine condition. It could create or cause a serious machine trouble with bad smell.
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| Q |
What if small waterdrops inside machine from time to time? |
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A
In short, you don't need to worry about that. The moistured warm air are cooling down along with outer temperature,
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| Q |
We see no hatching after due date. What can we do? |
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A
Generally one or two day(s) earlier or later due date. Please be patient a little more with keeping turning on electric power.
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| Q |
The most preferrable turninginterval? |
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A
In brief, it depends on hatching birds. Please note that our machines are designed and made to turn itself for one hour interval for all kinds of birds.
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| Q |
How can we check and see if machine is all right and goes into normal condition. |
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A
At advanced model, once hatching starts, the bird on screen window is no longer on-off blinking. On the other hand, in acase of standard model,
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